Avoid - late, expensive, rudeTurned up an hour late for Heathrow pickup - Good Friday, zero traffic - driver Paul made excuses, got rude - then pulled over and demanded immediate payment or we get out on the side of the road. Main office told us no one in management available to discuss so pay or it was a criminal offense - threatening. First time using - will never use again. Only recourse is an online form on company website that will apparently be reviewed by management. Avoid - dreadful feedback on this site, Yell etc. wish I’d seen before booking. Go elsewhere - it honestly won’t be worse. Driver then belted down the motorway over 80. Couldn’t wait to get out of the car.
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