Absolutely shocking Due to pick us up from Gatwick 2.45 am we arrived in arrivals waiting for taxi3am called taxi firm Said on its way and said taxi had to be diverted off motorway due to motorway shut! Now this was planned works as hubby works on the roads so drivers would have known this !!! No excuse 3.30 am called again by now my son is Almost asleep off on floor outside … to be told he is five mins away 3.50 called again so now 1.05 mins late ….. taxi man turns up at 4am - he has just dropped a party off at departures and was on way to us !!!! Clearly doing a double run to save money …… but not on when taxis is 1.15 late on picking up a booking Absolutely shocking The operator clearly lied Taxi Was 1.15 mins lateShocking and very unprofessional Will never use again No apology at all
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