Made an appointment for an alignment and oil change. Got told they could check the alignment first to see if it needed one. Lo and behold, an alignment was needed (as the appointment I made clearly stated) and I was charged $64.99 for an “alignment check” in addition to the $129.99 alignment.For the oil change, was asked what oil to use. Said synthetic, but if I would have been made aware that it is a $36 upgrade over conventional then no way would I have used it.Effectively 100 wasted dollars. Completely predatory business model. If you decide to do business here, MAKE SURE you ask the cost/up charge of everything.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
