I went to the rincon, ga location today with an unexpected tire issue. I use my vehicle to transport high end clients and found I had a screw in my tire. The staff (ms. King), Kevin, and their two technicians jumped to help me even though all their bays were full.Often we hear people say customer service is dead, but they obviously haven’t visited this location. I provide high end service and expect the same as a customer. I was not disappointed.All locations should use the model this store is using and emulate its processes and procedures. Whatever they are doing to maintain a high level of motivation for their employees is next level.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
