The shop on Culebra and Westwood San Antonio Texas has shown its racist and discriminatory behavior. They refused to honor their agreement even though their website clearly states that their new tires come with warranty. I went to this shop haven purchased a tire 4 months ago and it had caught a nail. The manager was extremely disrespectful. I think he thought I was looking for a freebie. No sir, you warranted your service. I complained to him about his refusal to honor the warranty and he started making it about him. That I was rude and he had nothing to do with a previous manager that was no longer there. I’m not sure whatever happened to customer service but it’s no longer there. The man gaslighted me , with every statement I made, he made it about him, I don’t see why I should reassure him that I came to get my tire fixed and it’s not about him. I have been here many times in the past and they were very friendly , unfortunately, it’s now being run by sociopaths.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
