I am providing an update to my previous review of Express Car Care and Tire Engineers in Suffolk, Va. I was contacted by the Regional Manager within a few days of submitting my initial feedback, which I found to be a pleasant surprise. Subsequently, Rick, the manager, reached out to me, and I found his approach to be highly commendable. Had I engaged with him initially, my review would have reflected a similar positive sentiment. Rick and I discussed the matter and reached a satisfactory resolution, resulting in the successful repair of our vehicle. I appreciate your proactive approach in addressing the issue and developing an effective solution.
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
