We took our car to the location in Suffolk, VA. The oil plug fell out about three weeks after service there. All the oil drained out, the engine seized up and was not salvageable. The manager, Richard, is such a kind and honest person. He reviewed video and determined there was a mistake on their end. He replaced the engine free of charge. And he did this all in about four days. Absolutely amazing! So grateful for everything they did. Just the best people!
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Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.
