Based on earlier feedback, it looks like ExpressTest, also known as Cignpost Diagnostics, no longer supports individual customers. Consequently, the vouchers provided appear to be useless. I had booked a PCR appointment which was canceled an hour later, and I received a £129 voucher valid until October 2023, yet all the links in the email are inactive. It might be a good idea to reach out to Cignpost directly. Interestingly, one of their directors was awarded a peerage! I can't share the email address here, but using the info email listed on their website worked for us. I believe they should take the initiative to contact voucher holders directly.
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ExpressTest by Cignpost Diagnostics is a COVID-19 testing service providing fast, accurate and reliable PCR screening across the UK. It is a programme that is run by the direct to consumer division of Cignpost Diagnostics Limited.