Despite an assurance from a senior manager from Express Test posted on this site in January 2023, I am still awaiting my refund. I was asked for my bank details 20 days ago, but have received no funds or indeed acknowledgement of my recent emails. I am feeling very disgruntled and disappointed with these false promises. The sad thing is I rated Express Test very highly when I had to use their tests, but trying to obtain this refund is like getting blood out of a stone.
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ExpressTest by Cignpost Diagnostics is a COVID-19 testing service providing fast, accurate and reliable PCR screening across the UK. It is a programme that is run by the direct to consumer division of Cignpost Diagnostics Limited.
