10-Oct-2025Still no actionable response from "Charlotte."9-Oct-2025-Response to Charlotte above original post:Charlotte, you can see a very lengthy back and forth through the chat history. I've been more than patient. If you can't get someone on this from 9a-3p tomorrow (with a scheduled email sent), then I will be requesting a full refund, one way or another.Fairly certain this is a scamI've been working back and forth with "Anna" whom I'm convinced is a chatbot now for almost two weeks. Gave set times to reach out for scheduling, paid the fees. Nothing. Requested a full refund due to them not even attempting to render a service and it got real quiet.
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