This just gets worse, Expressunlocks are now threatening to charge me US$189 as a fine for my bank cancelling my payments, or they will blacklist my phone so it can never be used again. I cannot believe this is legal but I don't know how to stop them. I have cancelled my credit card so they can't use the details they have and am investigating my options. I strongly recommend that no one has anything to do with this dreadful company.Just when I thought it couldn't get any worse, expresunlocks have replied see below) firstly insinuating that it's me that is acting fraudulently for which they are going send me another bill of US$100 for admin costs, secondly stating that they believe the phone to have been stolen (hence their permanently, locking of the phone) and thirdly asking for the order number & IMEI, which I sent (again) in response to their previous reply. WORDS FAIL ME.
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