extra.com

1.9
1.9 Based on 35 reviews

eXtra serves its valuable customers with the biggest range of latest technologies at the best value. اكسترا تقدم لعملائها الكرام اكبر تشكيلة من احدث التقنيات وبأفضل قيمة...

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Soha Abou Antoun
Worst customer service EVERRRR!!!

Worst customer service EVERRRR!!!I bought a 1400$ microsoft tablet from a branch in Jeddah and a year after, went to the store because it was damaged.They said that they do not cover this, as I should have paid extra when bought it, plus it does not have any spair parts or official microsoft repair stores in all Saudi.No employee explained these when I bought it, I could have easily bought something waaaay cheaper and that has better repair service.I was really upset as the customer service representative at the store never apologised, he only said that I should now contact microsoft company in UAE and see what they can do.And the worst is that he gave me the nb of extra’s customer support number to ask for help, and nobody ever answers this number.WORST EXPERIENCE EVER, DO NOT RECOMMEND AT ALL!!!!

1
Date of experience: Jan 01, 2026

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Business Details

  • eXtra serves its valuable customers with the biggest range of latest technologies at the best value. اكسترا تقدم لعملائها الكرام اكبر تشكيلة من احدث التقنيات وبأفضل قيمة

  • language https://extra.com

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