Please choose another mover. Extra Mile Van Lines (Shawn Hart, owner) was in breach of contract on our interstate move in June 2024 in four areas: 1) LACK OF PROTECTION ON OUR THINGS ("all furniture will be wrapped in quilted moving blankets" is part of the contract but virtually none of that happened and more than half of our furniture was damaged through that negligence!!); 2) ILLEGAL PRICING (they raised our price by $500 once all of our possessions were loaded on the truck -- with the reason given for the price change being that we refused to meet the moving van 700+ miles away 17 hours later (a turnaround not allowed by the Extra Miles contract, nor by the DOT rules); 3) MISSED PICK UP WINDOW (2-days late); and 4) DROP OFF TO WRONG LOCATION (Our contract included a 2-stop drop off but several items, including large and heavy items, were knowingly dropped off at the wrong (2nd) location because the movers refused to locate the proper items on the truck once it was noticed that several things were missing before leaving the 1st stop. THE COMPANY IS NOT ACCEPTING RESPONSIBILITY FOR ANY OF THE ABOVE. FOR FIRST TIME EVER, WE ARE FILING A SUIT AGAINST A COMPANY WHO WON'T SEEM TO RESOLVE THIS ANY OTHER WAY.
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