I want to start by saying I appreciate their products, but I'm disappointed with their customer service when problems arise. I placed an order in early November, but due to a shipping label error, it got stuck in a loop with the postal service. I finally received my order, but it was missing items. After contacting the service via email, they promised to send the missing items promptly and provided a tracking number. A week later, the items still hadn't arrived due to issues with the label. Despite confirming the address multiple times, it got stuck again. When I reached out to them about the situation, I was told it had been delivered. My relative who works in the postal service informed me it was stuck between a distribution center and the local post office, and he’s trying to resolve it. I provided proof of the incorrect address, but it's been over a month and a half without resolution. This experience is quite disappointing, and I doubt I'll order from them again given the uncertainty of delivery. So, spend your money wisely.
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EZ Car Care is a UK manufacturer of high-quality car detailing products designed for professionals, enthusiasts and everyday drivers who want better results. We offer a full range of cleaning, protection and finishing solutions including snow foams, shampoos, wheel cleaners, sealants, glazes, waxes, interior care and accessories.
All products are developed and produced in-house at our laboratory, allowing us to control quality, batch consistency and performance from start to finish.
Thousands of customers choose EZ for honest pricing, reliable performance and a product range that continues to evolve through real R&D, community feedback and continuous testing.
Whether you’re completing a quick wash or a full detail, we aim to make the process easier, safer and more enjoyable.See more
