I ordered a frame from a seller. The shipping was relatively quick. However, the package arrived without any warranty or authenticity card. I reached out to their customer service and opened a case, hoping for a resolution. After several attempts to follow up through emails and phone calls, the representative seemed unaware of my case. It appears that no warranty card was ever sent, leading me to believe that the frame may not be genuine. Now, I'm facing difficulties in returning this product.
Claim your business profile now and gain access to all features and respond to customer reviews.
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses?
You've come to the right place.
And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.
Whether you need advice before you place your order or require assistance on a current order, EZContacts opticians and helpful staff are here for you through the entire process. Moreover, at EZContacts we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.
Please visit EZContacts.com for more information.
Thank you See more