Beware of buying from EZ Rides . They have nice products but if you have a problem they ghost your calls . The customer service is non existence , they don't answer the phone and won't call back . I bought a mobility scooter and on the way home the front left wheel fell off . I was fortunate to be on the sidewalk as if I was on the side of the road I would have been drawn into the traffic and would have sustained serious injuries . The right wheel was also loose . I received help to put back on the wheel and tightened all lug nuts .Further inspection of the scooter showed scratches , scrapes and a crack on the windshield . EZ Rides would not respond to my calls about these issues so I cancelled my contract with the Finance Co as This was under 30 days and not satisfactory for me to continue with ignorant and unprofessional people .Do your homework before you buy from EZ RIDES . I have viewed many reviews about EZ Rides and they are not good . The only positive review comes from EZ Rides own employees . The Better Business Bureau has some complaints about this company .
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