I bought this, EZUP instant shelter four years ago. We have used it a few times at weekend trade shows but not for the last two years. It sits, folded and covered inside the garage. When I opened it a couple days ago, I see pinholes all throughout the canopy. I bought this unit with the all aluminum frame expecting it to last. I guess that is unreasonable in today's market. Nobody expects their products to last. At the price that I paid for this, I should have at least got a kiss.That's cute, you tell me to provide personal info so that you can help me with this canopy, but you did not provide a link. I emailed EZ-UP but there has been no response there either.As of this writing, EZ-UP has replaced the defective canopy cover. It arrived yesterday via Fedex.I will have to change my rating for the company to a five star. I am happy now!
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An authentic original, E-Z UP is the #1 brand of portable shade structures and accessories worldwide.
We created the pop-up canopy category four decades ago and have a proven track record of innovation and manufacturing expertise with products that continually set the benchmark for quality, durability, and ease of use.
Headquartered in California, E-Z UP serves customers in over 100 countries with a wide range of innovative products built for recreational, professional, and industrial applications. Our iconic pop-up canopies and accessories are essential equipment for outdoor events, activities, and work environments where sun protection and portable branding are needed.
Our mission is to deliver best-in-class products that enable great experiences, enhance comfort and safety, and extend the reach of our customers around the globe.See more
