I have been waiting for my withdrawal to be processed well beyond the timeframe stated in their policy. My account is fully verified, yet the service continues to delay my payment with unclear requests. Support keeps telling me my case has been forwarded to another department, but I haven’t received any official communication. There’s no option to upload additional documents, making the delays seem unnecessary. Withdrawals are supposed to be processed within 24 business hours, but that hasn't happened for me. The communication is slow and repetitive, and nothing gets resolved. I just want my withdrawal processed as promised. Players deserve timely payouts and transparency, especially after completing all verification requirements. This experience has been very disappointing.
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