I bought Fable’s tall glasses in 2023, and two of the four have already broken under completely normal use (one even cracked while I was just adding ice). For glasses at this price point, especially ones advertised as durable, I expected them to last far longer than two years.When I contacted customer support, I was told the glasses have since been redesigned into a more durable “Pro” version, but they still wouldn’t send replacements for the earlier, less durable version I received. The new design may be better, but my experience suggests that if you happen to get a flawed version of their product, the company won’t do much to make it right.I also submitted this review through Fable’s own website, but it never appeared. Based on what I’m seeing here on Trustpilot, I suspect other customers’ less-than-positive reviews may not be making it through their internal moderation process either.Because of all this, I can’t recommend the glasses or the company.
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