I really struggle with shopping on the website. I've been a member twice, first for four years and now just over a year. While I appreciate the quality of the clothing, the fit is often off, especially for tops and bras. Navigating the site can be irritating, and when I finally find something I like, my size is usually sold out. I've used my last two membership credits and rewards, and I'm considering canceling my membership. Additionally, returns are not as hassle-free as advertised; the last two pairs of pants I tried to return were deemed ineligible. The automatic monthly charge on my card has become a nuisance, and remembering to skip adds unnecessary stress to my busy life. Unfortunately, it’s just not worth the hassle.
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