Shocking customer service. I emailed to cancel my free trial but they’ve changed their policy so it cancels in 30 days not immediately, meaning you’re charged for the first month. It’s then impossible to contact anyone. They don’t issue the refund via email. You’ll be on the phone for hours. The live chat cuts you off so you can’t speak to anyone that way. I raised a dispute via PayPal and Fabletics have said that they won’t refund while the dispute is open but if I close it, they also won’t refund as that would be the dispute going in their favour. This company doesn’t operate in good faith and is an absolute scam.
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Co-founded by Adam Goldenberg, Don Ressler, & Ginger Ressler in 2013, Fabletics is a global active-lifestyle brand designed with everyone in mind. It’s the ultimate destination for the world’s best women's and men's lifewear and activewear. With millions of five-star-rated styles, ranging in sizes from XXS to 4X and inseams from short to long, there’s something for everybody—and every workout, no matter how you choose to sweat!See more
