I cancelled due to the menu containing too many foods that I cannot consume nor digest. However, the only cancelation option was for subscriptions, nothing about the current order. Therefore, in canceling my subscription, I assumed that the order was cancelled.
Unfortunately, even though I cancelled my subscription before the deadline, I am still being sent meals. I did not even select meals.
I explained my situation to customer service and there response was a cut a past reminder to make cancelations before the deadline.
The customer service rep also left in mid conversation without saying anything. lol
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Healthy Eating, Made Easy.
Fresh, Ready-Made Meals Delivered to Your Doorstep!
Factor takes the stress out of healthy living. We provide fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. When you are fit, you look great, feel amazing and have the energy and focus you need. As an added bonus, our team of dietitians is always available for extra accountability to help you crush your goals with our nutrition coaching programs!See more
