Extremely frustrating experience. I lost a job opportunity due to this company. They act as if conducting a criminal background check and knowing all the specifics is routine for you, expecting you to answer numerous questions about the employer account, forms, etc. The background check took significantly longer than usual. I reached out to the support team daily throughout the process, and each time I was informed that nothing was needed from me, and they were still working on it. Eventually, they claimed they required an additional form, which is always necessary for this process, but no one had asked for it earlier. It became chaotic to provide them with the document as they were unsure how to handle it, and each time I had to speak to a different representative, leading to repeated verification and having to answer the same questions repeatedly.
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First Advantage delivers comprehensive, global background checks and drug screening that enable employers to Hire Smarter. Onboard Faster.
With offices worldwide, First Advantage leverages leading technology and some of the industry’s largest global capabilities to complete background checks in 200+ countries and territories.
Access criminal record searches; education, employment, and professional license verifications; digital identity solutions; global sanction searches; credit checks; fingerprint screening; drug testing; Form I-9 processing; hiring tax credits, and more. Visit us at www.fadv.com. See more