Don't expect support after one year. My battery died just after the 12-month mark. Fafrees is hiding behind a self-made '1-year warranty' to ignore the mandatory 2-year EU legal guarantee. Customer service refuses to explain the defect and simply wants more money for a replacement. A premium product should last more than 14 months. Terrible support, zero accountability, and a complete disregard for Dutch consumer protection laws. Buy elsewhere / Order SP6982
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Fafrees is a brand company that designs, manufactures and sells electric bicycles. Fafrees have designed different models for different road conditions, such as the City E-Bike and the Mountain E-Bike, in addition to some other models. Overall, Fafrees can be your best travel companion, whether it's commuting or traveling.
