fairmont.com

3
3 Based on 21 reviews

Discover exceptional luxury resorts around the world at the official website of Fairmont Hotels & Resorts. From Europe to the Riviera Maya, our luxury resorts offer unrivaled amenities and gracious service. Make your reservations at Fairmont.com....

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Brooks Clark
Vehicle Damage with No Accountability

I left my car with the valet service at a hotel and found it damaged upon retrieval, with a tire pressure alarm going off. Staff noticed a slash in the tire sidewall, which was later confirmed to be a cut, not from debris. Despite this, the valet service denied responsibility, claiming the car was in perfect condition when it left. Management initially offered to assist but ultimately sided with the valet service, offering no compensation. This experience overshadowed our stay, and guests should be aware of the lack of accountability for vehicle damage.

1
Date of experience: Aug 23, 2025

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Business Details

  • Discover exceptional luxury resorts around the world at the official website of Fairmont Hotels & Resorts. From Europe to the Riviera Maya, our luxury resorts offer unrivaled amenities and gracious service. Make your reservations at Fairmont.com.

  • language https://www.fairmont.com

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