fairmont.com

3
3 Based on 21 reviews

Discover exceptional luxury resorts around the world at the official website of Fairmont Hotels & Resorts. From Europe to the Riviera Maya, our luxury resorts offer unrivaled amenities and gracious service. Make your reservations at Fairmont.com....

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WRN200387
Disappointing Experience for High Cost

I paid £800 for a two-night stay at this hotel, but the main shower barely worked, with no proper flow. The breakfast on the first day was satisfactory, but on the second morning, I waited ten minutes for a pot of tea, which arrived after I had finished my meal. I had to ask twice for it. I opted to pay in installments since I couldn't afford the full amount upfront, but when I inquired about doing this again, I was told no. There seems to be mixed messages from management, which is disappointing as it feels like they are turning away business, or perhaps I don't meet their expectations.

2
Date of experience: Jan 02, 2026

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Business Details

  • Discover exceptional luxury resorts around the world at the official website of Fairmont Hotels & Resorts. From Europe to the Riviera Maya, our luxury resorts offer unrivaled amenities and gracious service. Make your reservations at Fairmont.com.

  • language https://www.fairmont.com

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