1. The customer support and delivery experience were the worst. There was no empathy, and the response times were too slow. 2. Items were marked as out of stock on the delivery day, yet I was still charged a delivery fee. If I placed a new order, the same items would be available, leading to repeated delivery charges. This happens far too often.
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NTUC FairPrice Co-Operative is a supermarket chain based in Singapore and the largest in the country.