Fairprice has now already for ONE FULL WEEK message on the website; "We are temporarily out of delivery slots due to high demand. Please check back soon. Thank you for your patience." .... I can understand 2-4 days of this while you ramp up your delivery capacity .... but more then one week is unacceptable! Amids the COVID-19 outbreak people need FOOD ... I cannot get any food by delivery and the only option is to go into supermarket; using taxi (risk), holding carts and products (risk), standing in line close to other people (risk) .... and people who are in need or limited in mobility or in another way limited to deal with public spaces such as supermarkets really depend on your facility to delivery food. Please FairPrice; either increase your capacity OR change you messaging to explain that you wont be able to deliver food this whole month. How many times do I need to keep checking your website?
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NTUC FairPrice Co-Operative is a supermarket chain based in Singapore and the largest in the country.
