Never trust salespeople who promote this company. I signed up for a 6-month no-interest plan, but not only was I charged multiple times, after the 6 months ended I was suddenly charged $218 in interest because of an $859 remaining balance.
When I contacted customer support, they showed me the contract where, somewhere in a small clause, there is a section that gives them the right to do this. I’m sure what they did is legally backed, but unfortunately the whole system seems designed in a way that ensures you end up being charged.
At the very least, they could require their partner retailers to clearly explain these terms to customers — but they don’t.
I had a terrible experience and I will never apply for a loan with Fairstone again under any circumstances.
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Fairstone Financial Inc. is a wholly owned subsidiary of Fairstone Bank of Canada. Together, the companies form a leading Canadian consumer lending group, offering credit cards and rewards programs, point-of-sale financing through merchant partners, automobile financing via dealerships, and unsecured and secured personal loans and mortgages online and at over 240 Fairstone branches coast to coast.
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La Financière Fairstone inc. est une filiale en propriété exclusive de la Banque Fairstone du Canada. Ensemble, les sociétés forment un important groupe canadien de prêts à la consommaton, offrant des cartes de crédit et des programmes de récompenses, du financement aux points de vente par l’intermédiaire de commerçants partenaires, du financement automobile par l’entremise de concessionnaires, ainsi que des prêts personnels et des hypothèques garantis et non garantis, tant en ligne que dans plus de 240 succursales Financière Fairstone partout au pays.See more
