I first purchased my 3m 480 led twinkle affect tree in 2021from a UK store, I have put the tree up this year and found some of the leds on some of the strings have failed. I got in contact with the UK store and they said they only gave a 12 month guarantee, so couldn't help. I then found out that Fairybell gave a 3yr warranty and got in contact with them, this was on the 6/12/23. They apologised and said they would send out a replacement free of charge. Today, 8/12/23 it arrived a brand new tree. Thank you Fairybell for the way you handled this for me 5 star service.
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Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
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