Please be wary when ordering from this website. They are selling replica items and misleading customers. They are advertising as a UK based company, however are based in India. I ordered a dress and what I received was far from the pictures advertised. They are misleading their customers. Several pieces of fabric were missing. When I contacted falakenoor boutique about this they were extremely abrupt, impolite and unprofessional in their manner. I have never received such improper and informal service from such a business. They were abusive and caused severe stress and anxiety to me as a customer. I had to dispute the transaction as they would not exchange nor refund the transaction. They stopped communicating and did not respond as they did not want to resolve the issue. Messages from them prior to this were harassing and threatening. The injustice I received from this company has not gone unnoticed and I will be sure to share this on all social media platforms so others do not have the displeasure of receiving such foul service.
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