⭐☆☆☆☆ One star – avoidMultiple failed delivery attempts and very poor communication. I was repeatedly given delivery dates that were not honoured. On the final attempt, I was told the driver was outside my property and that I “wasn’t in”. This was not true — I have Ring doorbell footage confirming no attempt was made.When I tried to explain that they may have gone to the wrong address (which happens with some delivery companies), I was dismissed and told the driver had already left to make the next delivery, meaning I would have to rebook again.After weeks of delays and conflicting information, I lost confidence entirely and had to raise a dispute with my card provider, who refunded me in full.Excuses were later given about operational issues, but by that stage the service had already fallen well below an acceptable standard. Based on my experience, I would not use this company again.
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