falcon2man.co.uk

1.4
1.4 Based on 60 reviews

...

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Leah Baldock
Shocking Service

Shocking Service – This Company Should NOT Be Allowed to Trade4 failed delivery, no communication This is, without a doubt, the WORST company I have ever had the misfortune of dealing with. Their service is beyond appalling, and their complete lack of professionalism is shocking. I ordered a bed from them, and not only did they fail to deliver it on the promised date, but they didn’t even bother to notify me. I was left waiting all day like a fool, hoping it would arrive. Spoiler: it didn’t.Trying to contact them is an absolute nightmare. They rarely answer the phone, and when they do, they outright refuse to let you speak to a manager or anyone who can actually help. They brush you off with empty promises of callbacks that never happen and act as though your concerns are a nuisance.I made the mistake of not checking reviews before ordering from Divine Bed Warehouse, and now I wish I had. It’s clear they’re running the same scam as Falcon2man. Both companies are identical in their appalling behaviour—ignoring calls, leaving customers on hold for ages, and then cutting them off. They are completely unsympathetic, clueless about your order, and have no interest in resolving issues.I’ve been waiting for my bed since the 22nd of November, and I still have no idea if it will ever arrive. This company is full of excuses, but they refuse to communicate with customers or take any accountability for their failures. It’s absolutely disgusting that they’re allowed to operate like this.I don’t even think they deserve one star. This company is a disgrace, and I urge anyone reading this to stay far away. They’ll take your money, leave you hanging, and make you feel completely powerless. Whoever is responsible for regulating companies like this needs to step in and shut them down immediately.Do not make the same mistake I did—avoid this company at all costs.

1
Date of experience: Dec 01, 2025

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