Arrived 2 hours after estimated delivery time window. The email confirming the delivery stated that they would put the bed and mattress in our room of choice. When they came the drivers said they don’t and wanted to leave it downstairs. It’s was only after showing the email and arguing that they decided to put the bed in our bedroom. Even with this I had to help as the second driver had an injured hand and they still left the mattress downstairs (at least it was light enough for me to carry up on my own)!
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