After reading reviews saying I'd never see my bed and scam etc., I thought I would do this review. Delivery was a week late due to the consignment not being loaded on the day it should have arrived. BUT I am reviewing the delivery itself. The 2 people were courteous and called me 5 mins prior to arrival and well within the pre-estimated time slot. It was a King Size Bed so 2 Ottoman Divans which are heavy! Doesn't help that I have a double stair case with a 180 degree turn half way. They took their time and methodically got each piece to my designated room without any damage to the wall or bannisters at all. It was not an easy task but they did not complain and got the job done efficiently. I was grateful especially reading of some peoples' experiences. As I said, this review is for THIS delivery. The previous attempt a week ago was a disappointment with no communication at all and like others, I got the "on hold" music and cut off. If you experience similar issues, do what I did and email Divan Bed Warehouse Sales (during working hours). I got a response within 10 minutes and my bed has arrived today, in-tact and well made.
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