falcon2man.co.uk

1.4
1.4 Based on 60 reviews

...

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Peter James
Not all bad, but no communication and tracking is opaque

Had to write a review because I had seen the others here and got worried.I had a delivery scheduled Sunday which didn’t come, rescheduled for Wednesday which I was told be email on Monday.The delivery came on Wednesday maybe an hour after the expected delivery window. I was concerned by the other reviews I saw and ready for the worst.The delivery guys were nice and quick and effective, service was all the way to the room and that was great.Taking some stars off because there was no communication at all on the Sunday and others point out that getting anyone to answer the phone is impossible, it did start to feel like a scam.Also there are some grand claims on the website and emails about tracking, none of it works, in the end happy I received it and didn’t have any complaints about the delivery team. But the organisation could be much more communicative and transparent.

3
Date of experience: Aug 20, 2025

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