I ordered matching pajamas for my partner and me on November 18, 2025, for a Christmas party on December 19, 2025. I received an email confirming they were shipped on November 29, 2025, and they arrived in Ohio by December 13, 2025. Unfortunately, they have been stuck in a facility as of the evening of December 18, 2025. I have reached out to the company multiple times via calls, texts, and emails to inquire about the distribution center so I could pick them up, but I've received no response. While I understand the holiday season can be hectic, the lack of customer service is unacceptable. Now, I am left without pajamas and no refund.
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Family Christmas Pajamas By Jenny was founded in 2020 by Jenny & Steven to scratch your insatiable itch for cute, funny, popculture-y Pajamas. Since then, we have made it our goal to provide the best possible experience for you! As we grow and evolve, we have made it our priority to ensure that there is always a real person who can help you with whatever you need.
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