familydollar.com

1.6
1.6 Based on 140 reviews

Family Dollar is an American variety store chain....

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Vivian
Heading down a slippery slope

Family Dollar located in Mount Claire Junction shopping center, Baltimore Maryland. The ONLY reason I give this store 2 stars, is because there are employees who work there, that are some of the kindest, funniest and polite employees I've ever come across.The manager of the store (I believe her name is, Pat) is point blank lazy. She's become a joke, a meme of the store where customers ask about her when she's not visible in the store because we all know how she operates. I've taken to calling her background decor because she's always hiding when there's work to be done. She doesn't like being on the register and when she is, she does the bare minimum and is quick to go outside for a cigarette break. She pretends to be busy stocking or putting things away and when someone rings her to the front, she takes her good time answering their needs. She had a attitude recently because she was the only one working in the store but I don't blame the employees for calling out on the same day. They need to do that to her more often.People hang outside the store waiting for customers to go in or out so they can ask them for money and instead of the manager telling these people to stop standing outside their establishment harassing customers, she just LETS it happen.The prices have been going up before inflation because people steal and the people who actually BUY stuff have to suffer because of it. You can always look forward to a dolly or countless boxes in the middle of aisles. I've witnessed an older woman trip on one, luckily she regained her footing. Customers are always commenting on their lack of registers being open. They have 4 registers in this store and barely 2 are open. The lines will go all the way back through aisles because of this. Reading their Covid rules are laughable because a lot of those rules every Family Dollar are suppose to follow, this one doesn't. Their stock of items has gone down a lot and I've found myself going to Dollar General for the smallest things. Family Dollar is more of a convenience store now where they have more snacks and sodas in stock than anything else. Might as well drop the "Dollar" from the store name because there is absolutely NOTHING in Family Dollar that's just a dollar.

2
Date of experience: Mar 10, 2022

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