Purchased Big-Y-700 + mtDNA-full + Family Finder (autosomal) for myself in August 2025.My biggest gripe is the inability to set the Home Person for the DNA test in the linked MyHeritage family tree. On the front page (Dashboard) it has action items for me to complete, and linking the Home Person is marked there as "IMPORTANT". Yet it is not possible to do this due to a bug in their software (confirmed by customer service).If it's important (and I absolutely agree that it is) - then why on earth don't they fix it?!I paid a lot of money for this DNA test and I expected a far better experience.
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FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing.
With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists.
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