Over a month and no kit, when you send them an email, they come back with how good it will be to use their contact form, a 50% improvement, 50% is a fail, the link is broken to get the form. After looking at the reviews I should not have wasted my money, I am asking for a refund.
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FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing.
With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists.
Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.See more
