I’ve used FTDNA and have been fairly pleased with the information that was presented. Before November 2019, I was able to import a GEDCOM file to build a Family Tree. The week before the latest software update, I experienced problems and was told by the Support Group to wait till the end of month update and try again. I was told to export another GEDCOM file and try again. Still FTDNA has not been able to work through the Family Tree ‘bug’ report and their IT Department has no planned update time for resolution.
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FamilyTreeDNA is a pioneer and leader in the field of genetic genealogy, empowering individuals to explore their roots and connect with relatives through advanced DNA testing. Founded in 2000, we were the first company to offer direct-to-consumer DNA tests for ancestry and continue to lead the industry with our cutting-edge Y-DNA, mtDNA, and autosomal testing.
With a global database of millions of testers, FamilyTreeDNA helps customers break through genealogical brick walls, discover their heritage, and uncover connections across generations. Our mission is to make the journey of discovery accessible to everyone — from casual family historians to professional genealogists.
Trusted by researchers, family historians, and curious minds alike, FamilyTreeDNA offers unmatched accuracy, privacy protection, and customer support. Join our community and say goodbye to brick walls.See more
