So, after my previous review, I complained to the firm about their shoddy wares. In various emails they tried to bully/intimidate me into withdrawing my review, even going to the extent of saying that my refund depended on this:'Please note that we have already removed the product from our store and have forwarded your complaint to our production team for further investigation and necessary action. We kindly request that you consider removing your review and confirm once done, so that we can proceed with processing your refund promptly.'In this, they clearly stated that they intended to refund. They have not.I did of course tell them that any refund was not conditional upon a review, but upon the law:'Once again, I will AMEND the review once this is dealt with to my satisfaction. The fact that you have withdrawn the product suggests to me that you have been fully aware of its faults even as you continued to sell it. I hope that I have now made my position clear; withdrawing the review is in no way conditional upon you dealing properly with my complaint. You are legally bound to do so.'They even admitted to taking the product off-sale!This was along with the threat to not even take my complaint any further if I did not withdraw my review.I have given them time to respond and they have not.'We kindly request that you consider removing your review and confirm once done, so that we can proceed with processing your refund promptly.'This leaves me with little choice but to take further action.My advice to potential customers is to avoid this firm.My advice to Facebook, in all its guises, is to avoid doing business with this company for, as they bring themselves into disrepute, so they do you for giving them a platform.
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Famous-Jackets.co.uk is a UK online store, where you find high quality replica outwears.
