Review Time
I am giving five stars due to the outstanding customer service I received. I ordered a jacket that was too small, and when I contacted the support team, they quickly addressed the issue and worked towards a resolution. They have been incredibly helpful and always responsive!
I'm giving five stars for the outstanding customer service I received. I ordered a jacket that was too small. When I reached out regarding the issue, the company quickly took action to resolve it. They have been incredibly helpful and respond promptly every time!
I had a very disappointing experience when asking for a refund. They requested photos while ignoring my main complaint about a damaged zipper, despite the overall poor quality of the jacket. I advise anyone dealing with this operation to contact their bank if a refund is not received, as this may escalate the issue. More people doing this will shed light on their poor after-sales service.
The jacket I ordered was too big. I reached out to the team to inquire about returning it for a refund. They offered me another size and a few alternatives, but the coat was still large. Once I decided to proceed with the return, they handled everything swiftly and professionally—no delays. The refund process was smooth and hassle-free once I provided the necessary information.
I strongly advise against purchasing from this website. My experience has been terrible. They sent me counterfeit goods that were too small and refused to accept the return or issue a refund. The jacket was poorly made and unwearable. I paid a significant amount for it, and now I have neither the jacket nor my money back. I've been trying to get a refund for a month. Please avoid this company; they are not as advertised.
The slim fit tuxedo trousers were a bit large, but the jacket and waistcoat fit perfectly. It's unfortunate about the trousers, but the customer service was top-notch. They responded quickly and were very helpful, issuing a full refund as promised.
I was very disappointed with my order for a Halloween costume. The contact email didn't work, and I received no response from the website's contact form. After 10 days without contact, I prepared to report the issue to my bank, and then I received a tracking number. The costume arrived late and was not worth the price I paid. The quality was subpar, and I couldn't find the original product listing on the website anymore. A total waste of money.
I ordered a coat for £79, but it didn't match the description and the quality was terrible. I wish I had checked the reviews first. They are untrustworthy and cheap. Even after returning the item, they refuse to refund me unless I remove this review. I will gladly remove it once I receive my refund. Do yourself a favor and steer clear of this company.
This company sells fake products that look legitimate online. It appears to be a proper UK website, but they are based elsewhere. I tried to get a refund for a small item, but they denied my request despite their policy stating otherwise. I regret ordering from this questionable website. They should be shut down.
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Famous-Jackets.co.uk is a UK online store, where you find high quality replica outwears.
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