I am beyond impressed with the service I received from Fanatec support. From the very first contact with B, the response time was incredibly fast and communication was clear and professional throughout the entire process.
Even though my product was out of warranty, the support team took the time to properly review my case and offered a one-time exception with a replacement solution. This level of goodwill and customer care truly exceeded my expectations.
The overall experience played a significant role in my decision to continue investing in the Fanatec ecosystem, including purchasing the DD+.
Thank you for an outstanding support experience.
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FANATEC®, a global leader in high-end sim racing hardware for PC and consoles, is known for its technological innovation and premium performance.
Founded in 1997 in Landshut, Germany, Fanatec has led the evolution of sim racing by introducing groundbreaking technologies to a wider audience and forging strong partnerships in motorsports and automotive.
In 2024, Fanatec became part of the CORSAIR® family of brands.
Fanatec develops high-end hardware for sim racing, including direct drive wheel bases, steering wheels, pedals, cockpits, and accessories for PC and gaming consoles. Designed in Germany, manufactured in Asia, and sold worldwide through Fanatec.com, every product is built for performance, durability, and immersion.
Our passion for sim racing drives everything we do. We pioneered technologies such as load cell and Hall effect sensors in pedals, introduced the first modular ecosystem with a quick release, and brought direct drive technology to the mainstream – all in the pursuit of realism. Every Fanatec product undergoes rigorous quality assurance to ensure it meets the highest standards of precision and reliability.
Today we offer the widest product range in the industry, from introductory ‘Ready2Race’ sets to high-end devices developed for real race cars.
Our Mission: To drive and lead the future of simulated driving with cutting-edge technology, delivering unparalleled affordable quality, and fostering a vibrant community, while providing exceptional support to our users.
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