Products are good but just pray you will never have to deal with customer support. I ordered a csl dd qr2 gt3 r2r bundle, at first I only received the wheel after 2 weeks, it took me another week to let the customer support understand I received only the wheel and not the wheel base and the pedals, which arrived after another week, so 4 weeks total to have my products. Moreover, they announced a price adjustment discount, and I was eligible for it, and it took me another month chatting with customer support to have it (they said at the beginning it would have been automatic in a few days...). Since things can only get worse with them apparently, I was waiting for this discount to buy a load cell pedal, which in the meanwhile got out of stock and now I have to wait another month for the backorder!!! Incredibly poor managed company (it has been acquired by Corsair, but I NEVER had an issue with Corsair, so probably they just kept all the people who let Fanatec fail in the first place instead of firing them). It is a shame because products are good quality, but still it is not acceptable this level of customer support and inventory issues.
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FANATEC®, a global leader in high-end sim racing hardware for PC and consoles, is known for its technological innovation and premium performance.
Founded in 1997 in Landshut, Germany, Fanatec has led the evolution of sim racing by introducing groundbreaking technologies to a wider audience and forging strong partnerships in motorsports and automotive.
In 2024, Fanatec became part of the CORSAIR® family of brands.
Fanatec develops high-end hardware for sim racing, including direct drive wheel bases, steering wheels, pedals, cockpits, and accessories for PC and gaming consoles. Designed in Germany, manufactured in Asia, and sold worldwide through Fanatec.com, every product is built for performance, durability, and immersion.
Our passion for sim racing drives everything we do. We pioneered technologies such as load cell and Hall effect sensors in pedals, introduced the first modular ecosystem with a quick release, and brought direct drive technology to the mainstream – all in the pursuit of realism. Every Fanatec product undergoes rigorous quality assurance to ensure it meets the highest standards of precision and reliability.
Today we offer the widest product range in the industry, from introductory ‘Ready2Race’ sets to high-end devices developed for real race cars.
Our Mission: To drive and lead the future of simulated driving with cutting-edge technology, delivering unparalleled affordable quality, and fostering a vibrant community, while providing exceptional support to our users.
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