Been using fanbasis for about a year and has been a big protective bubble from the Wild West online processing space.Our model is very cashflow intensive so processing breaks creates a big risk and is the one “red alert” thing in our biz, where if that broke then stuff would hit the fan quick. Stripe notorious for holds + refunding customer lists, whop has hidden fees & can’t get ahold of anyone helpful, maverick took 30 days to resolve a simple issue so we’ve been through it all at this point Had a friend tell me about fanbasis and was just throwing stuff at the wall so figured we’d try it out, and will say these guys are the only ones who actually “get it” from the customer perspective.Support actually moves, and moves quick. Never had any processing issues & great rates with a very simple dashboard that doesn’t take an instruction manual to figure out. Lots of practical customizable features that unlocked a few things we’ve been trying to do for months with the biz & simplified accounting so the finance side of the biz was able to finally get simplified.I never write reviews and usually sit in the background but Fanbasis’s impact on our business removed so much headache I felt like I had to. Would recommend.
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