I went on line this morning to purchase tickets to Elio to take my grandson to. There was an error and I couldn't continue. I didnt recieve an email to let me know I had completed the transaction. I went on again to purchase the tickets for today and realized I had 2 transactions. I called my visa company US BANK. They said there was nothing they could do but did see 2 exact transactions, i was told to call Fandango. I then called Fandango and they refused to give me a total refund even though they were exactly the same. They said they could not refund the service charge which was almost $7.00. I am very frustrated but I am spending too much time on this issue. I will never use Fandango again!!!!!!
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