Have been actively ordering from Fangamer for over a year now, one of the best sites I have used for stuff like this. I have spent over a thousand dollars on items from here, not once, not once, have I EVER had a bad experience. The stuff is pricey granted, however it is INCREDIBLEY high quality. I have about 10 or so shirts from here, and each one has stayed at the correct size and not diminished in its materiel, and the shirt prints quality is something I have not seen from anywhere else. These things LAST. I could go on about, and I cannot stress this enough, the absolute sheer caliber of these items. The plushies have lasted, the posters are crisp and have no pixelation whatsoever (I would recommend frames but that's my opinion). The pins (except one which I WILL get to) are the main pins I get for my board because of the contrast from these to something you'd find at a store, these ones are noticeably better design wise and even grade wise. The drinkware has done me so incredibly well and is easy to clean. The figurines have been perfect each time with amazing packaging, the lenticularity of lenticular posters and pins have been wonderful. The physical copies of games have not once been damaged. The vinyl's I've purchased are incredibly presentable and they sound amazing, and even when they don't, I just take a quick video of any skips, contact them, and they send another one for free if you email them within 30 days of it being delivered. And hey, guess what happens if that vinyl skips too? They give you a full refund (excluding shipping but still). And they do this for everything. The pin I mentioned earlier? Quickly contacted them about it being defective in paint, not even 1 day later, boom. They told me I'd be getting a free replacement. The customer service can be a tad slow sometimes, but every time they have been so, so incredibly kind. Not just customer service but the mailroom too! The mailroom folks are so amazing, want more stickers of a certain thing in your order? If they have them, they'll throw a bunch more in! Wanna ask them a question? I've seen them sometimes write something on the back of a little note. Even the social media folks are truly splendid! Have a question about restock dates? If they have one, they'll answer! Overall, these are some of the best people I have bought from.Now let me go into con's.This list is going to be shorter, but I feel like I should be honest here. At some points, the response time for order help is VERY slow, which while understandable, is still a bit irritating. However most of the time they respond within the 1-3 day estimate given. Next, the shipping price even in the US can be a bit high, and due to the state I live in charging taxes, it adds up quick, and as much as I commend them for their items grade, I still must admit that they are quite pricy. Only get something on the more expensive side if you REALLY want it (seriously, 70 bucks USD as a base price for a zip up hoodie). Also, the restock times are a pure gamble if it's gonna be either VERY quick, or VERY slow. Compare the ENA plushie, it went out of stock in around mid September of 2024, Yesterday, as of writing this, it got restocked a few days over a month later. But then compare it to something like the Yume Nikki Vinyl that took around 9 months, or the Mettaton Ex Posable Figurine that took more than a YEAR. Granted, vinyl's take a while to print, and they were looking for new people to buy the figures from, however still, that is a VERY long time that most aren't going to be willing to wait. This can also be a bit nit-picky, however, they don't have sales much. Last year they had a Black Friday sale, and this year (as of writing this), they have had a summer sale. During the Black Friday sale, orders being sent out took a pretty dang long time (at least for me). However even still, the response time was somehow really good (this was when I contacted them about the pin). During these sales, it's free shipping for US, and discounted international shipping. Black Friday had a reward system which ended up giving me a 30 dollar gift card so that's neat! However during these sales, only a select few items go on sale sale. Mostly things that were a bit harder to sell, or items they'd have a bit of overstock on I imagine.Even with those cons in mind, I still 100 percent absolutely recommend this site. Everything is amazing quality and though it's a bit pricey, I have not once experienced buyers remorse on any of these things. Please do give it a shot if you're willing to. You will not regret it. Thank you for reading!
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