fangamer.com

2.8
2.8 Based on 137 reviews

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Average Rating

2.8

/
5

137 Reviews

5 Star
38%
4 Star
6%
3 Star
1%
2 Star
6%
1 Star
47%

All Reviews

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Review Time

Marysa
I emailed the company when I was having problems trying to purchase an item, they kept telling me in

I emailed the company when I was having problems trying to purchase an item, they kept telling me insufficient funds but I absolutely had the exact amount needed. Their response to my email made me feel stupid. They didn't answer a single question I had and all they did was explain how a transaction works when I know perfectly well how a damn transaction works. So considering all of the facts I believe they were trying to scam me out of more money than I was supposed to pay and that's why it said "insufficient funds". DO NOT BUY FROM THEM, they have horrible customer service, they ship damaged and broken items to customers and they have told customers that "we do not ship anything in collectors quality" that it may be new but its not their fault that the customer received broken items or faulty items. AS A COMPANY YOU ARE SUPPOSED TO SHIP ITEMS IN BRAND NEW CONDITION.

1
Date of experience: Apr 10, 2026
Holly Evans
Fangamer have been amazing to buy from.all items came in good time. All items were in good nick exc

Fangamer have been amazing to buy from.all items came in good time.

All items were in good nick except the stardew valley gamer manual which had a blemish under the dust jacket. They got back to me and offered another replacement without having to send the blemished copy back.

Thanks heaps to the team at Fangamer

5
Date of experience: Apr 03, 2026
Vlad K
Ordered a set of Hollow Knight figurines. At first everything was fine and order was shipped (or it

Ordered a set of Hollow Knight figurines. At first everything was fine and order was shipped (or it looked like it). Than, in the middle of delivery tracker stopped showing any updates. It's been half of month, I've tried to contact both Fangamer and delivery service (DHL). No answer so far. Their support is either lazy of is simply absent.

For now it looks like a scam from Fangamer.

1
Date of experience: Mar 31, 2026
Vlad K
Paid items weren't delivered

Ordered a set of Hollow Knight figurines. At first everything was fine and order was shipped (or it looked like it). Than, in the middle of delivery tracker stopped showing any updates. It's been half of month, I've tried to contact both Fangamer and delivery service (DHL). No answer so far. Their support is either lazy of is simply absent.For now it looks like a scam from Fangamer.

1
Date of experience: Mar 31, 2026
Creature Eater
[[BIG SHOT]]

AWWWW MY BABY MY SKRUNKLE THANK YOU SO MUCH FANGAMER HES PERFECT I love him and i love one of your mailroom workers she's so sweet and professional when handling questions you should totally give her a raise👀

5
Date of experience: Mar 17, 2026
Leslie Hartoonian
Poor communication SLOW SHIPPING!!!

Poor communication takes 3 days for an answer that is not helpful. Took 14 days just to ship an item I bought as a gift. I wonder how much longer. Try and support a small guy, Never again.

1
Date of experience: Mar 06, 2026
High price, high quality

Bought a Niko plush from the EU website around two years ago - got it quite quickly (the next week I believe?), and it still looks brand new. The quality justifies the price. Would recommend!

5
Date of experience: Jan 16, 2026
TheCheezeDude
Very trustworthy

I ordered a dancing flowey plush and when I got it it was very much worth the price because it was high quality and was way taller than I originally thought so I would recommend getting your official stuff from this site.

5
Date of experience: Jan 04, 2026
nika Machavariani
The item arrived damaged and they have…

The item arrived damaged and they have yet to answer my emails even though on their website they claim to replace damaged website. absolute scam!!!!!!!!!!!!!

1
Date of experience: Dec 30, 2025
Wrong size ruins a child's christmasDon't ever order from the site.I…

Don't ever order from the site.I ordered a Christmas gift for a child in my family. Ordering a medium, and instead, they sent me a small. when I emailed them and told them about it, they ignored me, I emailed them a few more times and they're continuing to ignore me all they have to do is send me a paid label and send me the right size and they refuse to do it. This is not a good site to order from they do not listen to customers or fulfill their orders correctly and they don't do it within a sufficient amount of time either. Pretty sure this is a bogus site.

1
Date of experience: Dec 20, 2025

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