I ordered a Collector’s Edition of a game and the locket music box came busted, it’s out of tune. FanGamer’s own website states that they’ll work to get replacements on damaged items to customers and instead, when I placed a ticket, they refunded me $20 without any consent or confirmation on my end and then told me they couldn’t replace it and that I was confused. I’ve canceled all other orders with them and want to warn people not to buy their products, because if something is wrong, they will not help you.
Claim your business profile now and gain access to all features and respond to customer reviews.
